Instagram Shop Policies
1. Prices are generally mentioned on the relevant Instagram post along with size, weight description. Customisations are possible. This maybe also be a good time to go through our FAQ and returns policy page. Still, we would be happy to assist you if you require any further information. A product in gold plated silver is always uploaded to www.rudradhan.com and you can also make a purchase from there.
2. We urge you to mutually agree on the price, particularly if any customisation/changes are requested. If you would like to get a 22k gold piece made in gold-plated silver, kindly be advised that at best we can give you an estimate and you shall have to pay a minimum 50% advance to get the order confirmed. 50% advance also applicable for an item that is not in stock. Typically it will take 2-3 weeks to make such a product.
3. Discounts: We run this silver business currently as a non-profit to continuously support our goldsmiths/karigars/artisans. We humbly request you to not ask for discounts as they cannot be entertained. The prices are carefully computed to be very affordable, given the quality of the materials, the workmanship and our newness to the online retail business. Please also be informed that with time, we are committed to continuously and significantly increase the selling prices- upto 50-100% of the current prices for financial viability.
4. Please let us know your your location. Shipping is free within India and generally takes 2-5 days. International shipping is flat $35 worldwide and takes 6-10 days.
5. Please provide your phone number or email ID. We shall create a razorpay payment link (amongst the safest ways to pay online) and you shall have options like netbanking, googlepay, credit cards etc through it. COD across India is also available at an extra 5% charge
6. Please be informed that 100% payment is applicable before any dispatch. Once dispatched, the courier tracking slip will be duly sent to you.