Returns Policy
We have a 24 hours return policy. You have to make up your mind about returning a product "immediately" on its receipt and get in touch with us to inform us that you would like to return the product with a valid reason. No returns shall be accepted after 24 hours of product's delivery to you.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, and in its original packaging.
We will ourselves arrange the reverse pickup from the same location to which delivery was made, you do not even have to pack the return parcel yourselves. The designated reverse pickup courier service (BVC Logistics) shall take a video recording of the returning material and pack it themselves.
To start a return, you can contact us at admin@rudradhan.com or whatsapp us at +91 7814349708.
Once the returned products are dispatched, we will immediately process your full refund. The only channel available for return is net-banking, so you will have to provide us with bank details when you initiate a return request.
EXCHANGES
We shall not exchange one product for another at any point of time. You are free to return a product within 24 hours to claim a refund. You may be able to use that refund to buy another at our discretion only.
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