IN Order #2416 – Fatema Moiz Zojwalla

We are located at 42 The mall, 2nd Floor, Amritsar 143001. You are welcome to visit but with a prior appointment only.

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• Do not store gold plated jewelry on any surface until it is inside a sealed ziplock. Store each piece, wrapped with cotton, separately in ziplocks so that it is isolated from the contaminants in the atmosphere. Whatever you do, do not store in those fancy velvette jewelry boxes for showing off.
• Our gold plated jewelry is washable. Ideally after every wear, rinse with soap water and then running water to remove dirt/sweat/perfume etc. Place jewelry on a towel and blow dry with a household hair dryer thoroughly for 5-10 mins until hot and totally dry everywhere. Washing insures that the surface is clean when in storage so whatever contaminants got on the surface during the jewelry wear do not get to spoil the gold plating.

How To Prevent Blackening/Tarnishing of Gold Plated Silver Jewelry

The most common causes of blackening or tarnishing of gold plated jewelry are exposure to human sweat or certain chemical fumes like in perfumes and adhesive fumes like in velvetted jewelry boxes, atmospheric pollution etc. Thorough washing with soap water will ensure that these chemicals are washed away. Thorough drying will ensure that atmospheric pollution will not be able to use residue moisture on jewelry to react with the metals

Still, if accidently something untowards happens - all is not lost. The choice of materials used in our jewelry allows us to re-polish a product any number of times back to original look. The care instruction are meant to avoid dissapointment. Every piece of gold plated jewelry from us has been made to last forever.

We offer to buy back our gold plated silver jewelry, lifetime at 40% of the price - even in damaged condition!.

Customers can however, choose to waive off this offer and instead go for an instant 10% off.

Learn more about our buyback scheme and the buyback waiver discount.

All our gold and silver products are sent through insured precious cargo carriers. The responsibility of delivering the product to your address is fully ours.

Likewise, any reverse pickup from your address to ours for returns or repairs, is also our responsibility.

Product related services like

• Re-polish/re-plating of gold plated jewelry if required
• Minor repairs like stone fall-out, scratches etc
• Alterations like increase/decrease size of a bracelet/rani haar

The services shall be offered free of charge to as much extent as possible. In some cases, a nominal mutually agreeable fee will have to be paid. Our logistics partner will arrange for safe and insured transport both ways.